Price: $35 / per case
Best For: Non-urgent issues, firmware verification, or component compatibility checks.
What's Included: Submit your vehicle/equipment data, wiring photos, and symptoms. Receive a detailed, written diagnostic breakthrough and specific troubleshooting steps within 24–48 hours.
Price: $50 / up to 15 mins
Best For: Real-time troubleshooting when you are actively stuck mid-installation.
What's Included: Direct phone line access to a Tier 3 technician. Best for fast circuit testing verification, pinout clarifications, or programming sequencing.
Price: $95 / up to 30 mins
Best For: Complex physical wiring issues or verifying physical component layouts.
What's Included: Interactive video session. Show us your exact wiring, meter readings, or LED diagnostic codes live via your smartphone camera for rapid, accurate troubleshooting.
Price: $180 / up to 60 mins
Best For: Full system overhauls, custom RV solar layouts, or deep OEM data-bus diagnostic failures.
What's Included: Comprehensive, dedicated appointment for deep electrical fault tracing. Includes a complete post-session written action plan and schematic review.